SB Global Solution ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and the choices you have. It is written in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We collect only the information we need to respond to you and deliver our services:
- Details you share with us: name, business name, mobile number, email address, city and the requirement you describe in our forms, calls, WhatsApp or emails.
- Project information: business details, product data, content, shipment and documentation details that you provide for a service.
- Technical information: basic data such as browser type, device, pages visited and approximate location, collected through cookies and analytics tools.
2. How We Use Your Information
- To respond to your enquiry and share quotes, proposals and updates.
- To deliver, manage and support the services you have asked for.
- To send invoices, reminders and important service messages.
- To improve our website, services and customer experience.
- To meet legal, tax and regulatory requirements.
We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.
5. Data Security
We use reasonable technical and organisational measures to protect your information, including limited access, secure passwords and trusted service providers. No online system is completely secure, but we work to protect your data and act quickly if an issue arises.
6. Data Retention
We keep your information only as long as needed to provide our services, support you and meet legal, tax and accounting requirements. After that, we delete or anonymise it.
7. Your Rights
You can contact us at any time to:
- Access the personal information we hold about you.
- Correct or update information that is wrong or incomplete.
- Ask us to delete your information, where the law allows.
- Withdraw your consent for marketing messages.
8. Third-Party Links
Our website may link to other websites, platforms or tools. We are not responsible for their content or privacy practices, so please read their policies before sharing information with them.
9. Children's Privacy
Our services are meant for businesses and adults. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated.
11. Contact Us
If you have any questions about this Privacy Policy, please get in touch: